Privacy policy

Italian version


website Information on the processing of personal data according to EU Regulation no. 2016/679 (GDPR).

The information is not to be considered valid for other websites that may be consulted via links on the Internet sites in the domain of the owner, who is not to be considered in any way responsible for the websites of third parties.

The Data Controller of the Data collected from this Website is Claudia Zangarini, based in Turin (TO), via Braccini N. 33, VAT number 12320370013; email:
informs you pursuant to art. 13 Legislative Decree 06.30.2003 n. 196 (hereinafter, “Privacy Code”) and art. 13 EU Regulation no. 2016/679 (hereinafter, “GDPR”) that your data will be processed in the manner and for the following purposes:


1. Object of the treatment


The Data Controller processes personal, identifying and non-sensitive data (by way of example but not limited to: name, surname, company name, address, telephone, e-mail – hereinafter, “personal data” or even “data”) communicated by you when registering on this website (hereinafter, the “Site”), participating in opinion and satisfaction surveys, completing registration forms via the Website and making online requests.


2. Purpose of the treatment


Your personal data is processed for the following Service Purposes:

    • manage and maintain the Site or allow access to dedicated areas;
    • allow you to use any Services requested by you;
    • respond to contact online chats;
    • grant you access to programs and services;
    • offer assistance and advice even remotely;
    • process a contact request;
    • for sending promotional and commercial information and offers, also via the newsletter service. This treatment is based on the consent freely expressed by the User;
    • for administrative-accounting activities in general;
    • fulfill the obligations established by law, by a regulation, by community legislation or by an order of the Authority or upon requests from the Italian or foreign government or from the Italian Chamber of Commerce;
    • prevent or detect fraudulent activity or abuse harmful to the Site;
    • exercise the rights of the Data Controller, for example the right to exercise a right in court.


3. Processing methods and data retention period


The processing of your personal data is carried out by means of the operations indicated in art. 4 Privacy Code and art. 4 no. 2) GDPR and precisely: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data is subjected to both paper and electronic and/or automated processing, through the use of a website hosted on the data controller’s server or on external company sites that allow the data controller to offer its services (such as for example to offer online chat assistance or deposit files for the customer by providing his email and download name). The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for service purposes and for no more than 2 years from data collection for other purposes. In compliance with the provisions of art. 5 paragraph 1 lett. e) of EU Reg. 2016/679, the personal data collected will in any case be kept in a form that allows the identification of the interested parties for a period of time not exceeding the achievement of the purposes for which the personal data are processed.


4. Security


The Owner has adopted a large variety of security measures to protect your data against the risk of loss, misuse or alteration. In particular: it has adopted the measures pursuant to articles 32-34 Privacy Code and art. 32 GDPR. It uses, if necessary for more secure communications, the data encryption technology established by the AES Standards (BCrypt) and the protected data transmission protocols known as HL7 and HTTPS.


5. Data access


Your data may be made accessible for the purposes referred to in art. 2.A) and 2.B):

· to employees and collaborators of the Data Controller, in their capacity as persons in charge and/or internal data processors and/or system administrators;

· to third-party companies or other subjects (website provider, cloud provider, e-payment service provider, suppliers, hardware and software assistance technicians, shippers and carriers, credit institutes, professional firms, etc.) who carry out activities in outsourcing on behalf of the Data Controller, in their capacity as data processors.


6. Data communication


Without your express consent (ex art. 24 letter a), b), d) Privacy Code and art. 6 lett. b) and c) GDPR), the Data Controller may communicate your data for the purposes referred to in art. 2.A) to supervisory bodies and judicial authorities, as well as to all other subjects to whom the communication is mandatory by law. In any case, it ensures that your personal data will never be made public on the owner’s website.


7. Data transfer


The management and storage of personal data will take place in Europe, on servers located in Italy of the Data Controller and/or of third-party companies also abroad, appointed and duly appointed as Data Processors for the use of the requested services. The personal data provided may be transferred abroad inside and outside the European Union, within the limits and under the conditions set forth in articles 44 et seq. of EU Regulation 2016/679, in order to comply with purposes related to the transfer itself.


8. Nature of data provision and consequences of refusal to respond


The provision of data for the purposes referred to in art. 2.A) is mandatory. In their absence, we will not be able to guarantee you registration on the Site or the Services pursuant to art. 2.A).
You can therefore decide not to provide any data or to subsequently deny the possibility of processing data already provided. In any case, you will continue to be entitled to the Services pursuant to art. 2.A).


9. Rights of the interested party


In your capacity as an interested party, you have the rights pursuant to art. 7 Privacy Code and art. 15 GDPR and precisely the rights of:

I) obtain confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in an intelligible form;

II) obtain the indication:

a) the origin of the personal data;

b) the purposes and methods of processing;

c) of the logic applied in case of treatment carried out with the aid of electronic instruments;

d) of the identification details of the owner, of the managers and of the designated representative pursuant to art. 5, paragraph 2 of the Privacy Code and art. 3, paragraph 1, GDPR; e) of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as designated representative in the territory of the State, managers or agents;

III) get:

a) updating, rectification or, when interested, integration of data;

b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;

c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment is proves impossible or involves the use of means manifestly disproportionate to the protected right;

· IV) object to you, in whole or in part:

a) for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection;

b) to the processing of personal data concerning you for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication, through the use of automated call systems without the intervention of an operator by e-mail and/or by traditional marketing methods by telephone and/or paper mail. It should be noted that the right of opposition of the interested party, set out in point b) above, for direct marketing purposes through automated methods extends to traditional ones and that in any case the possibility remains for the interested party to exercise the right of opposition also only partially. Therefore, the interested party can decide to receive only communications using traditional methods or only automated communications, or neither of the two types of communication.

Where applicable, you also have the rights pursuant to articles 16-21 GDPR (Right to rectification, right to be forgotten, right to limitation of treatment, right to data portability, right to object), as well as the right to complain to the Guarantor Authority.


10. Methods of exercising rights


You can exercise your rights at any time by sending:

    • a registered letter with return receipt to the place of business, with the address stated in the opening words;
    • an e-mail to


11. Minors


This Site and the Owner’s Services are not intended for minors under the age of 18 and the Owner does not intentionally collect personal information relating to minors. In the event that information on minors is involuntarily recorded, the Data Controller will promptly delete it, at the request of the users.


12. Owner, manager and appointees


The Data Controller / Data Processor (pursuant to articles 4, 24, 28 of EU Reg. 2016/679) is Claudia Zangarini, with registered office in Via Braccini 33, 10141 Turin.
The updated list of data processors and persons in charge of processing is kept at the headquarters of the Data Controller.


13.Changes to this Policy


This information may be subject to changes. It is therefore advisable to check this information regularly and to refer to the most updated version.




Confidentiality Agreement for all information provided by our customers and site users


The data controller hereby declares that he is aware that following the working relationship with customers and/or consultancy, even free of charge, with site users who contact the data controller by email or chat or other communication channels, he may become aware of data, information and news in general, of a confidential nature and undertakes to maintain the strictest confidentiality on what has been received, as well as on any other news, confidentiality and/or information, in the broadest meaning of the term, learned on and /or by the customer or user of the site.




Graphics, layout, texts, videos and code of this site cannot be replicated, not even partially, on other websites, mailing lists, newsletters, paper magazines and CD-ROMs, without the prior authorization of the data controller, regardless of profit-making purposes .




Authorization, also for linking to our site, must be requested in writing via e-mail and is considered accepted only with the specific consent of the data controller, always in writing. Silence does not give rise to any authorization. The trademarks mentioned and the programs on the site are exclusive to their respective owners in compliance with the declared licenses.




What are cookies


Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being re-transmitted to the same sites on subsequent visits. Cookies are used for different purposes, have different characteristics, and can be used both by the owner of the site you are visiting and by third parties. Below you will find all the information on the cookies installed through this site, and the necessary information on how to manage your preferences regarding them.

The cookies used by this site are of three types: technical ones that do not require consent, non-technical ones that require the consent of the navigator and those managed by third parties.


Technical cookies that do not require consent


This website uses technical cookies that are strictly necessary for the functioning of the site and for the provision of the service as well as technical cookies relating to saving preferences and optimizing the site. Specifically, technical cookies are used, necessary for the functioning of javascript, technical session cookies that allow the site to connect user actions during a browser session (e.g. the passage from one page to another) allowing a more rapid navigation as well as technical cookies that memorize the user’s preference (cookie consent) and prevent the banner from being re-proposed on subsequent visits. All technical cookies do not require consent, therefore they are installed automatically following access to the site.


Cookies for which consent is required


All cookies other than the technical ones indicated above are installed or activated only following the consent expressed by the user the first time he visits the site. Consent can be expressed in a general way, by interacting with the brief information banner present on the landing page of the site, according to the methods indicated in this banner (by clicking on the OK button or on the X button; or by continuing to browse, even with the scroll or through a link); or it can be provided or denied selectively, according to the methods indicated below. This consent is kept track of on subsequent visits. However, the user always has the option of revoking all or part of the consent already given. If the automated system does not work, the user is required to notify the data controller.


Cookies managed by third parties


Cookies managed by third parties are also installed through this site. You will find below some indications, and a link to the privacy policy and consent form for each of them. For all you can also express your consent by continuing to browse or by closing this window. You will find below the name of the third parties who manage them, and for each of them the link to the page where you can receive information on the treatment and express your consent.

– Social network cookies are used for sharing content on social networks




– Statistical cookies: Third-party statistical cookies (Google Analytics) are used, for the management of anonymous statistics, without tracking the User’s IP (user data not profiled at the IP level), with data sharing with the Third Party.


Access to Third Party Information:


Privacy Policy:

Cookie Policy:

For deactivation:

Other technologies (e.g. plugins, widgets, local storage, etc)


Interaction with social networks and external platforms


Widget: is a graphical user interface component of a program, which has the purpose of facilitating user interaction with the program itself. The most used widgets are those of social networks, which allow users to easily open social networks in the browser in a separate window.

These services allow you to interact with social networks or other external platforms directly from the pages of a site. Any interactions and information acquired from the site are subject to the privacy settings of the third party who created the aforementioned technologies. To receive detailed information regarding the use of personal data processed when you use these technologies, we invite you to visit the websites of the third party managers of the aforementioned technologies. You will find below the references of these third parties, and next to each of them you will find the link to the page where you can receive information on the treatment and, where required by law, express or deny your consent:

-Widget social Facebook

-Widget social Twitter 

-Widget social Youtube (Google)  

-Widget social Linkedin (Linkedin)

-Widget social Instagram (Meta)

Remember that you can also manage your cookie preferences through the browser

If you do not know the type and version of browser you are using, click on “Help” in the browser window above to access all the necessary information.

If, on the other hand, you know your browser, click on the one you are using to access the cookie management page.

Internet Explorer

Google Chrome

Mozilla Firefox



Tools used for the processing of personal data




By filling in the contact form with their data, the User consents to their use to respond to requests for information, or for any other purpose indicated by the header of the form. Personal Data collected through the contact form: Email, Name and Surname, telephone number


Elementor  (Rock Lobster LLC)


Elementor è un prodotto che si integra con la piattaforma WordPress per la creazione di pagine web, tra cui moduli di contatto e che permette a questo sito web di integrare tali contenuti all’interno delle proprie pagine.  Dati Personali chiesti agli utenti (Email e Nome e cognome, numero di telefono) non vengono salvati direttamente nel backend del sito ma trasferiti al gestore  ActiveCampaign per le newsletter.  




With the registration service, the User allows the Site to identify him and give him access to dedicated services. The user registers directly on the site by filling out the form and providing their data.




These services allow you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services could also allow the collection of Data relating to the date and time of viewing of messages by the User, as well as the User’s interaction with them, such as information on clicks on the links inserted in the messages.




By registering for the newsletter, the User’s email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Website may be sent. The User’s email address could also be added to this list as a result of registering on this Site or after making a purchase. The User can choose to unsubscribe from the newsletter at any time by clicking on a specific button that he will find in the emails. After clicking on the delete button, the User Data will be immediately deleted from the “email marketing” software. Personal Data collected: email, Name, Surname and telephone number. This Website uses the newsletter service provided by:


ActiveCampaign (ActiveCampaign, Inc.)


ActiveCampaign is a service that organizes and analyzes newsletter distribution. If a User does not want their Data to be managed by ActiveCampaign, they will need to unsubscribe from the newsletter. For this purpose, a link is provided in each newsletter sent. Personal Data collected: Email, Name, Surname and telephone number. Place of Processing: United States – Privacy Policy


Google reCAPTCHA


This Website uses reCAPTCHA which is a service subject to Google’s privacy policy and terms and conditions of use.


Google analytics cookie with anonymized IP

Our pages use third-party Google Analytics performance cookies with anonymized IP (service offered by Google, Inc.) to allow us to anonymously collect and analyze visitor behavior while using the site and to improve its usability and user experience. They are termed anonymous as they cannot be used to identify specific individuals.

Through the use of the Google Analytics panel, it is possible to understand whether the visits have been made by new or regular visitors by verifying the navigation mode of the pages (entry link, exit link, movement between pages, permanence times, geographical origin , etc.).

For further information relating to Google Analytics it is possible to consult the sites:

It is possible to disable the action of Google Analytics through the tools provided by Google. For information on this, consult the website:




This site uses Google Fonts, a service provided by Google Inc. (“Google”), to provide a large selection of typefaces to enhance the appearance of text on our website. When you visit our site, your web browser may make requests to Google servers to download the fonts necessary to display the text correctly. During this process, your IP address and other information about your device may be transmitted to Google. Google uses this data to provide font usage metrics and improve its services. For further information on data processing by Google Fonts and Google’s privacy policies, please consult Google’s privacy policy. You can manage your cookie preferences using your browser settings or using cookie management tools.


Use of Calendly


To facilitate appointment scheduling and improve our time management, we use Calendly, an online scheduling service provided by Calendly LLC.

Data Collected

When you use Calendly to book an appointment with us, the following data is collected:

  • Name
  • Email address
  • Phone number (if requested)
  • Date and time of the appointment

This data is necessary to confirm the appointment and communicate with you.

Purpose of Data Use

The data collected through Calendly is used exclusively for:

  • Managing and organizing appointments
  • Sending notifications and reminders related to appointments
  • Improving the efficiency of our services

Data Sharing

The data entered into Calendly is stored on the servers of Calendly LLC, which may be located outside the European Union. Calendly complies with the EU General Data Protection Regulation (GDPR) and ensures adequate protection of personal data.

Data Security

Calendly implements appropriate technical and organizational security measures to protect personal data against loss, misuse, and unauthorized access.


By using our scheduling system through Calendly, you consent to the collection and processing of your personal data as described in this section of our privacy policy.

Data Subject Rights

You have the right to access, rectify, delete, and restrict the processing of your personal data collected through Calendly. To exercise these rights, you can contact us using the information provided in our privacy policy.

For more information on how Calendly handles personal data, you can consult Calendly’s Privacy Policy.




In this section we will explain how we can use your data if you request one of my services.

When you request one of the services, we use the data you entered in the contact form to respond to your requests.

To protect your data we adopt predefined processing procedures and follow an internal code of conduct; in this way we protect your data securely.

In data processing we may use:

– “cloud” storage tools, applications or services;

– email tools, applications or services;

These activities may involve the transfer of data to servers located outside the European Union, regardless of our will.

To perform our services we use these software: Gmail, Google Drive, Google Calendar, Google Meet.

We invite you to consult the privacy policy of these programs by clicking on these pages:

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